Hear it from the horse's mouth (so to speak, I'd like to think)!
I rarely get a chance to get on Reddit, but I can tell you that the majority of people who post things there are people with issues of the shipping times taking too long, or our support agents taking too long to respond to them.
I understand frustrations such as these, and assure you that everyone's issues are very important to all of us.
I promise you that we are always working to make things like logistics and support more streamlined, regardless of what the handful of neighsayers may suggest.
Also, please understand that there are a lot of smaller vendors trying to discredit us so they can have a slice of the pie. So-called competitors such as this have shot themselves in the foot and gotten us banned from places like TrustPilot and the like, which is a shame, as I rather enjoyed seeing the feedback and interacting from a position of trust.
Reddit is like the wild-west insofar as the users cannot prove they are actual customers, and there is no official oversight on these type of things there.
What about Trustpilot? They removed us as content they don't want on their platform, most likely due to complaints from competitors (sounds counterproductive if you ask me). If you see any imitators with domain names that are not buymoda.org, they are just that, imitators trying to capitalize on our 4+ year reputation.
Please know that I and my team are always here for you and that we are working our hardest to ensure your experience is world class.
We fully stand behind our mission of providing mind-enhancing solutions for the world at the lowest cost possible. I did not start this site to make money, and the prices we have to charge are wholly based off our overheads. Yes, we do make a little profit, but it's not nearly what you think.
It is my ultimate vision to have the world changed for the better as more and more people are availed to low-cost modafinil.
Yours in cognition,