Unless you’ve received a letter from your country’s Customs, we generally like to wait 10 business days of no movement before we throw in the proverbial towel and reship.
Post-COVID, we are experiencing slight delays here and there, so be prepared for these.
If your order is tracking and has not moved for 14 business days or more, please contact us and we will consider reshipping you right away.
NOTE FOR ORDERS STUCK IN INDIA: If your order was sent from India (IN suffix) and it has been delayed more than 10 days from leaving their country, please make a support ticket and request a Singapore reshipment.
If we are unsuccessful in getting your order to you twice, we will refund you. That's The Modafinil Mike Guarantee™.